Data Exchange Application Frequently Asked Questions

General Questions

What Is DEXA?

DEXA is the NCUA’s web-based data ingest tool used primarily by credit unions and examiners to import credit union member loan and share data for examination supervision purposes. DEXA replaces and improves functionality previously used in AIRES.

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How Do I Get Access to DEXA?

Admin Portal administrators grant users access to DEXA by requesting access to MERIT. The MERIT application request includes DEXA. Once approved by the NCUA, users will receive an email notification and can log in to NCUA Connect at https://ncua.okta.com. DEXA will be a tile on the user’s dashboard.

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Has the AIRES loan/share schema changed?

No. The member loan and share download requirements remain unchanged at this time. Files that follow the schema in NCUA Letter to Credit Unions 03-CU-05 can be imported into DEXA.

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What is the loan/share type map template and where can I find it?

The mapping template is used to map the credit union’s loan/share type codes to a standard NCUA list of type codes for better analytics and loan review selection. There are separate type map templates for loans and another one for shares. A type map template is required to upload loan and share files through DEXA. The type map templates can be found on the DEXA webpage.

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What are my options if I upload the wrong file?

If you identify the error before submission, click the Remove button when previewing the file. After the data file is submitted, the examiner can delete the file from the Loan and Share Uploads landing page. Once complete, the file status in DEXA will change to Deleted.

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What should I do if the file will not load into DEXA?

There are several errors that may be causing your file to not load properly. Please see the DEXA Quick Reference Troubleshooting Guide on the main DEXA webpage that shows common errors with the loan and share files. Additionally, the DEXA User Guide, Appendix B includes troubleshooting tips. If you are unable to resolve the issue, please contact the NCUA’s OneStop Help Desk for technical assistance at OneStop@NCUA.gov.

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NCUA Letter to Credit Unions 03-CU-05 requires the Loan Term data field to be alphanumeric with no more than 3 characters. However, my credit union has loan terms exceeding 999. Can you please advise?

Although the schema indicates the loan term cannot exceed 3 characters, the NCUA understands that credit unions may have loans with more than 999 contractual payments. The NCUA has updated DEXA and the system will accept a loan term with up to five characters.

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What Are the NCUA’s Information Security Requirements?

Last modified on
04/14/22