On Nov. 21, 2013, NCUA amended federal rules and regulations related to credit union service organizations, commonly known as CUSOs. Included in these amendments is the requirement for CUSOs to agree, in writing, to provide information directly to the agency. For more information, see NCUA’s Letter to Credit Unions 13-CU-13,
Changes to NCUA Regulations Related to Credit Union Service Organizations.
CUSOs will provide the required information using the agency’s online registry. To access the CUSO registry and submit information, click the ‘CUSO Registry’ link on the right side of this page. CUSOs can refer to the overview of the registration process below when preparing to register online..
A CUSO is not fully registered with NCUA until all registration elements have been certified and submitted as described below.
- CUSO creates registry log-in:
- Step 1: CUSO enters EIN and General Information (provides Employer Identification Number and select what type of legal entity the CUSO is from a drop-down menu);
- Step 2: CUSO enters CEO Information; and
- Step 3: CUSO enters Admin Information (sets up a primary account administrator).
- NCUA verifies EIN and provides CUSO a permanent registry number.
- CUSO logs into the registry to enter additional information required by regulation, including:
- General information;
- Services offered;
- Additional service information for CUSOs that provide high risk and complex services
- Customer list (report credit union customers only);
- Owners (report ownership percentage, loan and investment amounts);
- Financial statements (for high risk and complex services);
- Additional document uploads (corporate CUSOs only); and
- CUSO certifies and submits registration
NCUA’s Commitment to the Security of CUSO Data
The Freedom of Information Act and NCUA’s FOIA regulations, as well as the applicable exemptions, apply to the information a CUSO submits to NCUA. NCUA anticipates that a CUSO may submit information that includes trade secrets and privileged or confidential commercial or financial information. We are committed to securing this data as required by FOIA, and will not release such information to the public NCUA will share CUSO information with state supervisory authorities that have signed information-sharing agreements with the agency.
The public can access the following information for registered CUSOs through the CUSO Registry search function:
- Legal name and any trade names (DBAs);
- CUSO Registry number (assigned by NCUA);
- Services offered;
- Address (physical if different from mailing address);
- Public website address (if provided by CUSO); or
- Public phone number (if provided by CUSO).
CUSO Registry Help
Recent CUSO-Related Letters to Credit Unions