Financial Regulators Update Examiner Guidance on Financial Institutions’ Information Technology Architecture, Infrastructure, and Operations

June 2021
Financial Regulators Update Examiner Guidance on Financial Institutions’ Information Technology Architecture, Infrastructure, and Operations

(June 30, 2021)  The Federal Financial Institutions Examination Council (FFIEC) today issued a new booklet in the FFIEC Information Technology Examination Handbook series, titled “Architecture, Infrastructure, and Operations.”

The booklet provides expanded guidance to help financial institution examiners assess the risk profile and adequacy of an entity’s information technology architecture, infrastructure, and operations.

The new booklet replaces the “Operations” booklet issued in July 2004 and it provides examiners with fundamental examination expectations regarding architecture and infrastructure planning, governance and risk management, and operations of regulated entities. The booklet discusses the interconnectedness among an entity’s assets, processes, and third-party service providers along with the principles, processes, potential threats, and examination procedures to help examiners assess whether a financial entity’s management adequately addresses risks and complies with applicable laws and regulations.

Updates to the booklet reflect the changing technological environment and increasing need for security and resilience, including architectural design, infrastructure implementation, and operation of information technology systems. The updated booklet also highlights the importance of providing current information to examiners reviewing an entity’s information management practices pertaining to safety and soundness, consumer protection, and provision of secure and resilient business services to customers.

The complete FFIEC Information Technology Examination Handbook is available at http://ithandbook.ffiec.gov/.

Agency Contact Phone
Federal Reserve Shelley Pitterson 202.452.5210
CFPB Michael Robinson 202.435.7170
FDIC LaJuan Williams-Young 202.898.3876
NCUA Joseph Adamoli 703.518.6330
OCC Stephanie Collins 202.649.6870
SLC Catherine Pickels 202.728.5734
Last modified on
06/30/21