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You can also go to NCUA's YouTube Channel for additional videos.

 

Preparing to Comply with Regulatory Changes to the​ Military Lending Act (6/23/2016)

Moderator: Jamie Goodson – Director of Consumer Compliance Policy and Outreach, OCP
Speaker: Gail Laster – Director, OCP
Speaker: Grace Lee – Consumer Compliance Policy & Outreach Specialist, OCP

During this webinar, staff from NCUA’s Office of Consumer Protection will provide a high-level overview of the significant changes to the regulation implementing the Military Lending Act, most of which go into effect by Oct. 3. The law now covers most non-mortgage-related consumer credit extended to active duty service members and certain dependents.

The webinar will review topics like:

  • Transactions the rule covers, including credit card accounts;
  • Who is covered under the rule’s protections;
  • How to determine who is a covered borrower; and
  • How the new rule applies to NCUA’s rule on payday alternative loans.

CDFI Certificatio​n – More Than One Way to Get There (6/13/2016)​

Moderator: Vanessa Lowe – Economic Development Specialist, Office of Small Credit Union Initiatives
Host: Pamela Williams – Partnership and Outreach Coordinator, Office of Small Credit Union Initiatives
Speakers: Diane Rector – Supervisory Examiner / Training Manager - Office of Small Credit Union Initiatives
Annie Donovan – Director of the Community Development Financial Institutions Fund, US Treasury Department
David Scherler – Senior Portfolio Manager, CDFI
Michele Dickens – Senior CDFI Certification and Compliance Officer, CDFI
Cheryl Fatnassi – Chief Executive Officer - Opportunities Credit Union
Deborah McKeety – Chief Executive Officer – Community Works Credit Union
Josh Beck – Chief Financial Officer - Lower Valley Credit Union
Cynthia Arone – Secretary of the Board - 1st Bergen Federal Credit Union

NCUA and the CDFI Fund have committed to double the number of credit union CDFIs by year-end. There are now two paths by which a credit union can become a CDFI. During this webinar, NCUA and CDFI Fund staffs discuss which path is best for your credit union.


Internal Controls and Accounting Tips for Small Credit Unions – Part​ 2 (6/22/2016)​

Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives, NCUA
Host: Dominic Carullo – Economic Development Specialist, Office of Small Credit Union Initiatives, NCUA
Speakers: Scott Neat – Director of Supervision, Examination and Insurance, NCUA
Carolyn Penaluna – Senior Supervision Analyst, Region 4, NCUA
Kerri Piekarski – Credit Union Examiner, Region 3, NCUA

Credit unions looking to gain valuable insight into maintaining accurate accounting records and strengthening internal controls can get helpful information from this webinar. We’ll discuss the “Red Flags” for internal controls as well as upcoming changes to accounting standards.


Best Practices to Grow Your Credit Union (6/8/2016)
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Vanessa Lowe – Economic Development Specialist, Office of Small Credit Union Initiatives
Speakers: Jerry Wise – CEO, Greensboro Municipal Federal Credit Union, Greensboro, North Carolina
Carolyn DuBois – CEO, Greater Niagara Federal Credit Union, Niagara Falls, New York
Judy Carrasco – CEO, Financial Security Credit Union, Carlsbad, New Mexico

Vanessa Lowe, economic development specialist with NCUA’s Office of Small Credit Union Initiatives, will host a panel of three credit union chief executive officers. Topics range from loan product offerings to community engagement.​


Sustaining Minority Depository Institutions' Operations (5/25/2016)
Moderator: Monica Davy - Director, Office of Minority and Women Inclusion, NCUA
Host: Timothy Anderson – Board Chairman, African American Credit Union Coalition
Speakers: Carla Decker – Board Member, Network of Latino Credit Unions and Professionals
Robert Leonard – Director, Division of Consumer Access, Office of Consumer Protection, NCUA 
Pamela Owens – Vice President of Programs, National Federation of Community Development Credit Unions
Elliot Weiss – Supervision Analyst, Region III, NCUA

The listening session will begin with a brief overview of how a credit union can designate itself as a minority depository institution and the benefits of participating in the program. NCUA’s Office of Minority and Women Inclusion Director Monica Davy will then lead a panel of experts who will share insights on how to better support and preserve minority depository institutions.


Cybersecurity: What Can You Do? (5/12/2016)
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Bill Myers – Director, Office of Small Credit Union Initiatives
Speaker: Tim Segerson – Deputy Director, Office o​f Examination and Insurance

The webinar will provide an overview of cybersecurity risks affecting small credit unions. Topics include:

  • How small credit unions can prepare for, or recover from, a cybersecurity event
  • How to use the Federal Financial Institutions Examination Council’s cybersecurity assessment tool
  • How to balance the impact associated with fraud risk and fraud prevention
  • How to avoid or minimize cyber security vulnerabilities in products and services

NCUA Grants (5/11/2016)
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Dominic Carullo – Economic Development Specialist, Office of Small Credit Union Initiatives
Speakers: Geetha Valiyil – Grants and Loans Comptroller/Manager, Office of Small Credit Union Initiatives
Susan Carter – Financial Analyst, Office of Small Credit Union Initiatives
Ikenna Nwankpa – Grant Administrator, Office of Small Credit Union Initiatives

NCUA will offer a 90-minute webinar, “NCUA 2016 Grant & Loan Opportunities,” to help credit unions learn more about the grant process. Dominic Carullo, economic development specialist with NCUA’s Office of Small Credit Union Initiatives, will joined by a panel of OSCUI staffers: Geetha Valiyil, OSCUI comptroller; Susan Carter, financial analyst, and Ikenna Nwankpa, grant administrator.


Hot Topics in Compliance (4/27/2016)

Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Vanessa Lowe – Economic Development Specialist, Office of Small Credit Union Initiatives
Speaker: Judy Graham – Program Officer, Office of Examination and Insurance
Galynn Wilkins – Analyst, Division of Consumer Compliance Policy and Outreach, Office of Consumer Protection
Andre Lucas – Director of Compliance, Maryland and DC Credit Union Association            

NCUA will host a 90-minute webinar by the Office of Small Credit Union Initiatives about Hot Topics in Compliance on Wednesday, April 28, at 2 P.M. (EDT). 


Pathway to Financial Well-Being (3/30/2016)
Moderator: Ken Worthey, Financial Literacy and Outreach Analyst, Office of Consumer Protection
Speakers: Gail Laster, Director, Office of Consumer Protection, NCUA
Al Brantley, Acting Director, Division of Consumer Affairs, Office of Consumer Protection, NCUA
Laura Todor, Consumer Affairs Officer, Division of Consumer Affairs, Office of Consumer Protection, NCUA
Louisa Quittman, Director, Office of Financial Education, U.S. Department of the Treasury
Vicki Hoehn, Vice President, Community Engagement, Royal Credit Union
Tim Cerebe, Vice President, Community Development, Freedom First Federal Credit Union

A financial literacy program emphasizing financial education, access to affordable financial services and financial capability to make smart money management decisions can improve an individual’s overall financial well-being. NCUA’s webinar, part of the agency’s National Financial Literacy Month activities, will provide participants with valuable information on several topics.


Mergers as a Growth Strategy (3/9/2016)

Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Vanessa Lowe – Economic Development Specialist, Office of Small Credit Union Initiatives
Speaker: Rick Metsger – Vice Chairman, National Credit Union Administration
Bob Jones – Economic Development Specialist, Office of the Small Credit Union Initiatives
Paul Nyman – Board Member, Horizon Federal Credit Union 
Richard Schulman – Attorney, Esp Kreuzer Cores LLP
John McKenzie – President, Indiana Credit Union League

Vanessa Lowe, an economic development specialist with NCUA’s Office of Small Credit Union Initiatives, hosts a panel that includes Paul Nyman, a board member of Horizon Federal Credit Union; John McKenzie, president of the Indiana Credit Union League; Bob Jones, an economic development specialist with the Office of Small Credit Union Initiatives; and Richard Schulman, an attorney with Esp Kreuzer Cores, LLP.


Town Hall Web​​inar (2/9/2016)
Speaker/Moderator: Chairman Debbie Matz

This free webinar will feature updates on current initiatives by the National Credit Union Administration and the Consumer Financial Protection Bureau.


CUSO Registry Tra​​​ining & Demonstration (2/11/2016)
Moderator: Lisa Dolin – Program Officer, Office of Small Credit Union Initiatives

Speaker: John Sozansky – National Supervision Analyst, Office of National Examinations and Supervision

Learn about NCUA's new online CUSO Registry by joining this online demonstration. Credit union service organizations will use the CUSO Registry to submit information directly to NCUA beginning Feb. 1, 2016. Learn more about the tool by visiting NCUA's CUSO Registry webpage before joining the webinar.


Unique Challenges and Opportunities Serving Hispanic Credit Union Members (12/1/2015)
Moderator: William Myers – Director, Office of Small Credit Union Initiatives
Host: Debbie Matz - Chairman, National Credit Union Administration
Speakers: Miriam De Dios – Chief Executive Officer, Coopera
Maria Martinez – Chief Executive Officer, Border Federal Credit Union
Robert Peterson – Chief Executive Officer, One Source Federal Credit Union
Sergio Osuna – Supervisory Examiner, NCUA Region V (Tempe, Arizona)

William Myers, Director of NCUA’s Office of Small Credit Union Initiatives, and a panel of experts will discuss the opportunities credit unions have to better serve Hispanic members, the challenges that accompany those opportunities and strategies for credit unions that want to strengthen outreach to these members. NCUA has created three videos, posted on the agency’s YouTube channel, describing the event and the importance of diversity and inclusion for Credit Unions.


Mortgage Lending (12/16/2015)

Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Dominic Carrullo – Economic Development Specialist, Office of Small Credit Union Initiatives
Speakers: Joe Goldberg – Consumer Compliance Program Officer, Office of Consumer Protection
John Mehmet – Regional Lending Specialist, National Credit Union Administration
Bob Dorsa - President, American Credit Union Mortgage Association
Barry Stricklin – Sr. Vice President of Lending, Tower Federal Credit Union 

Credit unions can get valuable information about mortgage outsourcing, mortgage best practices and compliance requirements for lenders during an upcoming webinar, “Mortgage Lending,” hosted by the National Credit Union Administration. Dominic Carullo, an economic development specialist with NCUA’s Office of Small Credit Union Initiatives.


Auto Lending (11/19/2015)

Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Dominic Carullo, Economic Development Specialist, Office of Small Credit Union Initiatives
Speakers: Jack Jordan, Chief Lending Officer, Velocity Credit Union
John J. Flynn, Chief Executive Officer, Open Lending LLC

Dominic Carullo, an economic development specialist with NCUA’s Office of Small Credit Union Initiatives, will be joined by Jack Jordan, chief lending officer at Velocity Credit Union, and John J. Flynn, chief executive officer of Open Lending, LLC. They will cover topics like:

  • Harvesting auto refinance loans from the field of membership;
  • Building automobile loan volume with loans to members with lower credit score;
  • Optimizing the value of each loan application; and
  • Managing the risk of non-prime loans.


Consumer Complaint Handling and Fair Lending Oversight (10/29/2015)

Moderator: Jamie Goodson - Director, Division of Consumer Compliance Policy and Outreach, Office of Consumer Protection
Speakers: Gail Laster - Director, Office of Consumer Protection
Morgan Rogers - Director, Division of Consumer Affairs, Office of Consumer Protection
Matt Nixon - Program Officer, Division of Consumer Compliance Policy and Outreach, Office of Consumer Protection

During this 90-minute webinar, NCUA’s Office of Consumer Protection (OCP) Director Gail Laster and staff from OCP’s Division of Consumer Affairs and Division of Consumer Compliance Policy and Outreach will discuss:

  • Improvements to NCUA’s Consumer Assistance Center complaint handling process;
  • Effective credit union fair lending oversight practices; and
  • Standards for finding practices to be unfair, deceptive, or abusive.

Chairman's Open Forum (10/30/2015)
Speaker/Moderator: Chairman Debbie Matz

Similar to Chairman Matz's listening sessions in 2010, 2012. and 2014, the open forum was open to any topics related to NCUA. The open forum consisted of interactive conversation between NCUA leadership and interested stakeholders on topics which included NCUA regulations, examinations, budgets and other issues participants raised.


Data Mining - Gold Nuggets for Your Marketing Campaign (10/21/2015)
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Vanessa Lowe – Economic Development Specialist, Office of Small Credit Union Initiatives
Speakers: Amanda McMeans - President, Two Score
Renee Stattiewhite - President, Sattiewhite Training Productions

Vanessa Lowe, an economic development specialist with NCUA’s Office of Small Credit Union Initiatives, will be joined by two marketing experts: Renee Sattiewhite, president of Sattiewhite Training Productions, Inc., and Amanda Thomas McMeans, founder and president of the marketing firm Two Score. Discussion topics include:
Why data is so important for marketing;

  • Capturing and using key member and profitability data;
  • Calculating a marketing campaign’s return on investment;
  • Top trends in credit union marketing today; and
  • Maximizing success when working with a marketing consultant.


Participation Lending in a Safe and Sound Manner (09/16/2015)

Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Vanessa Lowe – Economic Development Specialist, Office of Small Credit Union Initiatives
Speakers: Mike Dorsett – President, Portfolio Performance LLC
Ian Lampl – CEO, Loan Street

Vanessa Lowe, economic development specialist with NCUA’s Office of Small Credit Union Initiatives, is joined by Mike Dorsett, president of Portfolio Performance, LLC, and Ian Lampl, Chief Executive Officer of Loan Street, to discuss participation lending issues.


Internal Control & Accounting Tips for Small Credit Unions (08/19/2015)

Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Dominic Carullo – Deputy Director, Office of Small Credit Union Initiatives
Speakers: Carolyn Penaluna – Supervision Analyst, NCUA Region IV
Kerri Piekarski – Principal Examiner, NCUA Region III
Mary Gay – Principal Examiner, NCUA Region IV

Dominic Carullo, Economic Development Specialist with NCUA’s Office of Small Credit Union Initiatives, hosts a panel that includes Carolyn Penaluna, Senior Analyst with NCUA’s Region IV Division of Supervision; Mary Gay, Principal Examiner with NCUA’s Region IV; and Kerri Piekarski, Principal Examiner with NCUA’s Region III.

The panel will discuss topics including, but not limited to:

  • The purpose of internal controls;
  • Segregation of duties;
  • Supervisory Committee audits;
  • Appropriate use of the prepaid account; and
  • Proper accounting for Other Real Estate Owned transactions.

FFIEC Cybersecurity Assessment Tool (07/29/2015)
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Tim Segerson – Deputy Director, Office of Examination & Insurance Speaker: Patrick Truett – Information Systems Officer, Office of Examination & Insurance               

The webinar, hosted by Tim Segerson, Deputy Director of Examination and Insurance, and Patrick Truett, an Information Systems Officer with the Office of Examination and Insurance, will include a discussion of the assessment tool’s background and purpose from NCUA’s perspective, the agency’s implementation plans and how to use the tool.


Town Hall Webinar (07/28/2015)
Speaker/Moderator: Chairman Debbie Matz

This free webinar will feature updates on current initiatives by the National Credit Union Administration and answer questions from participants.


Fine Tuning Your Compliance Program: Common Compliance Violations (07/21/2015)

Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Diane Rector – Training Manager, Office of Small Credit Union Initiatives
Speakers: Judy Graham – Program Office, Office of Examination & Insurance
Patrick Truett – Information Systems Office, Office of Examination and Insurance
Matt Nixon – Program Officer, Office of Consumer Compliance
JiJi Bahhur, Director of Regulatory Compliance, National Association of Federal Credit Unions
Bernadette Clair, Senior Regulatory Compliance Counsel, National Association of Federal Credit Unions 

Keeping pace with regulatory changes is important. The National Credit Union Administration webinar, “Fine-Tuning Your Compliance Program: Common Compliance Violations,” will provide valuable information about best practices for avoiding violations.


Remittances (06/17/2015)
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Vanessa Lowe – Economic Development Specialist, Office of Small Credit Union Initiatives
Speakers: David Grace – Managing Partner, Dave Grace and Associates
Carla Decker – CEO, District Government Employees Federal Credit Union
Daniel O’Malley – Senior Advisor, Viamericas
Roger Nettie – Senior Consultant, Risk Management, CUNA Mutual

Credit unions that would like to know more about international funds transfers can get valuable information on an upcoming National Credit Union Administration webinar, “Remittances and Other Money Transfer Services."


Cybersecurity - The Basics (05/20/2015)
Moderator: Kathryn Baxter, Training Coordinator, Office of Small Credit Union Initiatives
Host: Dominic Carullo, Economic Development Specialist, Office of Small Credit Union Initiatives
Speakers: Timothy Segerson, Deputy Director of Examination and Insurance, National Credit Union Administration
Chris Gill, Risk Management Consultant, CUNA Mutual Group
Jon Steinberg, Corporate Sales Associate for Financial Services, Citrix Sharefile
Segerson will discuss NCUA’s collaboration with the Federal Financial Institutions Examination Council to develop a self-assessment guide for use by credit unions. Other webinar topics include:

  • Statistics on credit union losses due to cybercrime;
  • Why password protecting documents is outdated;
  • Precautionary measures to protect member information; and
  • The consequences of failing to protect information.


NCUA 2015 Grant and Loan Opportunities (04/28/2015)
Moderator: Dominic Carullo – Comptroller, Office of Small Credit Union Initiatives
Host: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Speaker: Geetha Valiyil – Program Office, Office of Examination and Insurance
David Fitzgerald – National Account Director, Illinois Credit Union League
Lynn Gray – Chief Executive Officer, Remington Federal Credit Union
Lowell Stevens – Chief Executive Officer, Latah Federal Credit Union

Dominic Carullo, an Economic Development Specialist with NCUA’s Office of Small Credit Union Initiatives, will be joined by Geetha Valiyil, Comptroller, Office of Small Credit Union Initiatives, and David Fitzgerald, National Account Director, Illinois Credit Union League, to discuss the grant application process and the four grant initiatives that NCUA will fund: cybersecurity, building capacity branching, digital growth and new products and services. A 30-minute question-and-answer session will follow the webinar presentation.


Your Mission into Action: Developing Financial Literacy and Savings Programs for Youth (04/22/2015)
Moderator: Ken Worthey, Financial Literacy and Outreach Analyst, Office of Consumer Protection, NCUA
Presenters: Gail Laster, Director, Office of Consumer Protection
Morgan Rogers, Director, Division of Consumer Affairs, Office of Consumer Protection
Louisa Quittman, Director, Office of Financial Education, U.S. Department of the Treasury
Gigi Hyland, Executive Director, National Credit Union Foundation
Katie Bryan, Communications Director, Consumer Federation of America
Credit unions nationwide are committed to the financial capability of young people. In support of this core credit union mission, the National Credit Union Administrationis hosting a webinar during National Financial Capability Month. This webinar will explore how credit unions can expand the financial capability of youth through financial literacy programs and experiential learning opportunities. These programs can contribute to the long-term financial and education prospects of youth while building loyalty and awareness to credit unions.


Successful Strategies for Field of Membership Expansion (03/25/2015)
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Vanessa Lowe – Economic Development Specialist, Office of Small Credit Union Initiatives
Speakers: Leilani Stamper – Consumer Access Analyst, Office of Consumer Protection
Ruth Siragusa – Consumer Access Analyst, Office of Consumer Protection
Ynette Gibbs – Chief Executive Officer, Newrizons Federal Credit Union

Vanessa Lowe, Economic Development Specialist with NCUA’s Office of Small Credit Union Initiatives, will be joined by Ynette Gibbs, Chief Executive Officer of Newrizons Federal Credit Union, Hoquiam, Washington, and staff from NCUA’s Office of Consumer Protection. The panel will discuss how field-of-membership expansion and reaching underserved communities can be part of a credit union’s strategic plan. Topics will include:

  • Using data to maximize membership growth;
  • A business plan template to assist with applying for field-of-membership expansion;
  • Reviewing the Field-of-Membership Internet Application; and
  • Newrizons Federal Credit Union’s experience before and after its field-of-membership expansion.


Preparing For The New TILA-RESPA Integrated Disclosures (02/11/2015)
Moderator: Jamie Goodson, Director, Division of Consumer Compliance Policy and Outreach, Office of Consumer Protection
Speakers: Gail Laster - Director, Office of Consumer Protection
Matthew Biliouris - Deputy Director, Office of Consumer Protection
Brian Webster - Originations Program Manager, Consumer Financial Protection Bureau

During this webinar, staff from NCUA’s Office of Consumer Protection and the Consumer Financial Protection Bureau will provide a high-level overview of the significant changes to the disclosures and forms required under the Truth in Lending Act (TILA) and the Real Estate Settlement Procedures Act (RESPA) that are scheduled to go into effect Aug. 1. The presentation will also detail:            

  • The new loan estimate and closing disclosure forms;
  • What types of mortgage transactions are covered by the new rules; and
  • The new timing requirements for the disclosures.


NCUA-SBA Webinar: Balancing Loan Portfolios with SBA Guarantees (03/04/2015)
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Dominic Carullo – Economic Development Specialist, Office of the Small Credit Union Initiatives
Speakers: Debbie Matz – Chairman, National Credit Union Administration
Maria Contreras - Sweet – SBA Administrator
William Myers – Director, Office of Small Credit Union Initiatives
Vincent Vieten – MBL Program Officer, Office of Examination & Insurance
Linda Rusche – Director in the Office of Financial Assistance, Small Business Administration
Ann Marie Mehlum - Associate Administrator, Office of Capital Markets, Small Business Administration

This webinar is the first initiative of the new NCUA-SBA partnership. The two agencies signed a Memorandum of Understanding on Feb. 6, outlining a series of educational initiatives during the next three years that include webinars, examiner training on SBA programs, data resources and media outreach. The panel will discuss what programs SBA offers to small business, how these loan programs can enhance a credit union’s member business lending program, and the requirements for setting up and managing an SBA-loan program. NCUA Chairman Matz and SBA Administrator Contreras-Sweet will provide opening remarks.


Opportunities in the Underserved Market (02/18/2015)
Moderator: Vanessa Lowe, Economic Development Specialist, Office of Small Credit Union Initiatives
Host: Kathryn Baxter, Training Coordinator, Office of Small Credit Union Initiatives
Speakers: Miriam De Dios, CEO, Coopera
Suzy Fonseca, President/CEO, Lower Valley Credit Union
Josh Beck, Executive Vice President/CFO, Lower Valley Credit Union

Vanessa Lowe, an Economic Development Specialist with NCUA’s Office of Small Credit Union Initiatives, will be joined by Miriam De Dios, CEO of Coopera, a consulting firm specializing in marketing to Hispanics, and Suzy Fonseca, President and CEO of Lower Valley Credit Union. During this 90 minute webinar, the presenters will focus on:

  • What credit union products and services appeal to the underserved market, and their revenue potential; and
  • What credit unions already have in place to successfully embrace the unbanked and underbanked markets


Fair Lending and Home Mortgage Disclosure Act Compliance (02/20/2015)
Moderator: Jamie Goodson, Director, Division of Consumer Compliance and Outreach, Office of Consumer Protection
Speaker: Gail Laster, Director, Office of Consumer Protection
Matt Biliouris, Deputy Director, Office of Consumer Protection
This webinar will provide an overview of the agency’s fair lending examination program and outline best practices that can help credit unions of all asset sizes better comply with fair lending requirements. In addition, webinar participants will have the opportunity to learn more about the reporting requirements under the Home Mortgage Disclosure Act, as well as the most common reporting errors made by credit unions.


Town Hall Webinar (02/10/2015)

Speaker/Moderator: Chairman Debbie Matz

This free webinar features updates on current initiatives by the National Credit Union Administration and the Consumer Financial Protection Bureau.


NCUA Revised Risk Based Capital Proposal Webinar (1/21/15)
Speaker: Larry Fazio– Director, Office of Examination and Insurance

Larry Fazio, Director of NCUA’s Office of Examination and Insurance, will hostawebinaronthe revised proposedrisk-based capital rule and specific changes the agency made from the earlier proposal.


Internal Controls
Host: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Moderator: Vanessa Lowe – Economic Development Specialist, Office of Small Credit Union Initiatives
Speaker: Joette Colletts – Risk Management Manager, CUNA Mutual Group
Scott Butterfield – Consultant, Your Credit Union Partner

Vanessa Lowe, Economic Development Specialist with NCUA’s Office of Small Credit Union Initiatives, will be joined by Joette Colletts, Risk Management Manager with CUNA Mutual Group, and Scott Butterfield, a consultant with Your Credit Union Partner. The webinar will cover topics including:

  • The effects of poor internal controls on insurance costs;
  • Creating an effective fraud prevention policy; and
  • Internal controls for lending and teller operations.


Growing a Loan Portfolio (11/19/2014)
Host: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Moderator: Diane Rector - Economic Development Specialist, Office of Small Credit Union Initiatives
Speaker: Tim Moorman - CEO, Riverside Community Federal Credit Union
Ian Lampl - CEO, LoanStreet
Winona Nava - CEO, Guadalupe Credit Union
"Four Keys to Lending” will discuss loan products, pricing, underwriting and collections.


Product Pricing: Getting It Right (10/15/2014)
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Speaker: Dominic Carullo - Economic Development Specialist, Office of Small Credit Union Initiatives
David Koch – President and CEO, Farin and Associates
Dr. Randy Thompson – Founder and CEO, TCT Risk Solutions
NCUA will host “Product Pricing: Getting it Right,” which will cover how loan size matters to profitability, how to set rates based on internal metrics, and how some decisions made “in the name of the member” may be unprofitable.


Merger Best Practices (9/17/2014)
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Speaker: Dominic Carullo – Economic Development Specialist, Office of Small Credit Union Initiatives
Dominic Carullo and Bob Jones, Economic Development Specialists with NCUA’s Office of Small Credit Union Initiatives, and Marilyn Daigle, Supervision Analyst with NCUA’s Region 1 Office discuss merger best practices. Topics include when to consider merging, merger structure and negotiations, cardinal characteristics of a credit union heading towards merger, and how to maximize benefits for credit union members and staff.


Business Continuity Planning and Disaster Recovery (8/20/2014)

Host: Dominic Carullo – Economic Development Specialist, Office of Small Credit Union Initiatives
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Speakers: Jerald Garner – National Field Supervisor, Office of National Examination and Supervision
Ben Cates – Emergency Management Specialist, Office of Continuity and Security Management
Jason Radde – Emergency Management Specialist, Office of Continuity and Security Management
Mira Ness – CEO, NYU Federal Credit Union
Linda Levy – CEO, Lower East Side People’s Federal Credit Union
Jeff Conrad – CEO, Pelican State Credit Union
Paige Corcoran – VP E Commerce, Pelican State Credit Union

During this webcast, Dominic Carullo, an Economic Development Specialist with NCUA’s Office of Small Credit Union Initiatives, along with Jerald Garner, National Field Supervisor with the Office National Examinations and Supervision, and Jason Radde and Ben Cates, Emergency Management Specialists with the Office of Continuity and Security Management, discussedeffective continuity planning and practices for credit unions.


Washington, DC Listening Session (7/17/2014)
“This new series of Listening Sessions will allow credit union officials, NCUA Board members and the agency’s senior staff to talk face-to-face about how we can further improve regulations, the exam process and other agency initiatives,” Matz said. “The last Listening Sessions in 2012 generated many ideas that we later incorporated into NCUA’s rules. I anticipate the 2014 sessions will produce similar results.”


Chicago 2014 Listening Session (7/10/2014)
“This new series of Listening Sessions will allow credit union officials, NCUA Board members and the agency’s senior staff to talk face-to-face about how we can further improve regulations, the exam process and other agency initiatives,” Matz said. “The last Listening Sessions in 2012 generated many ideas that we later incorporated into NCUA’s rules. I anticipate the 2014 sessions will produce similar results.”


LA 2014 Listening Session (6/26/14)
“This new series of Listening Sessions will allow credit union officials, NCUA Board members and the agency’s senior staff to talk face-to-face about how we can further improve regulations, the exam process and other agency initiatives,” Matz said. “The last Listening Sessions in 2012 generated many ideas that we later incorporated into NCUA’s rules. I anticipate the 2014 sessions will produce similar results.”

“I’m looking forward to the dialogue,” Board Member Metsger said, “and I hope credit unions will take this opportunity to bring their ideas, their questions and their concerns to us directly.”


Mobile Apps - Learn How Mobile Applications Are Changing the Financial Services Landscape (7/9/2014)
Host: Dominic Carullo – Economic Development Specialist, Office of Small Credit Union Initiatives
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Speakers: Rob Gaynor – Founder & Chief Product Officer, Malauzai
Todd Riggleman – Chief Executive Officer, Algar Federal Credit Union
Tansley Sterns – Chief Impact Officer, The Filene Institute
Laurie Bryan – Consultant, Fiserv
Lisa Minor – Payment System Specialist – Office of Examination and Insurance
Mobile applications are one of the fastest growing segments in the financial services industry today. Webinar participants will learn how consumers are using mobile technology and mobile applications to meet their financial needs. In addition, participants will hear from credit unions that have successfully developed and implemented their own mobile strategies.
Dominic Carullo, Economic Development Specialist with NCUA’s Office of Small Credit Union Initiatives, will host a panel of experts in the field of mobile technology and applications.


How to be in Compliance with OFAC and FinCEN - Part 2 (6/25/2014)

Host: Diane Rector – Training Manager,Office of Small Credit Union Initiatives
Moderator: Kathryn Baxter - Training Coordinator,Office of Small Credit Union Initiatives
Speakers: Judy Graham – Program Officer – Office of Examination and Insurance
Rachel Nagel – Senior Advisor for Compliance Programs, Office of Foreign Assets Control
Anthony Harris – Deputy Director for Domestic Liaison, Financial Crimes Enforcement Network
Angelica Samudio – Research Analyst - Financial Crimes Enforcement Network

Using real-world scenarios and case studies, this webinar will explore emerging issues in anti-money laundering compliance that credit unions could face in their daily operations. Diane Rector, Training Manager with NCUA’s Office of Small Credit Union Initiatives, will host leading compliance experts.

The panel will also provide examples of best practices that can help credit unions create a well-developed and well-implemented Bank Secrecy Act and anti-money laundering program. In addition, participants will be able to ask questions about their own compliance concerns.


How to be in Compliance with OFAC and FinCEN - Part 1 (05/21/2014)

Host: Diane Rector – Training Manager, Office of Small Credit Union Initiatives
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Speakers: Adam Maddox – Compliance Officer, Office of Foreign Assets Control
Andrea Sharrin – Director, Compliance and Enforcement, Financial Crimes Enforcement Network
Stephanie Brooker – Associate Director, Enforcement Division,Financial Crimes Enforcement Network
This is the first of two webinars that will provide an overview of OFAC’s and FinCEN’s programs, their enforcement authorities and their relationships with other financial services regulators. The second webinar will take place on June 25 and will cover reporting requirements, emerging money laundering threats, and creating an effective anti-money laundering compliance program. Registration information about this second webinar will be released shortly.


FFIEC Executive Leadership of Cybersecurity: What Today's CEO Needs to Know About the Threats They Don't See (05/07/2014)

Moderator: Erik Soel – Federal Reserve
The FFIEC offered this webinar to raise awareness about the pervasiveness of cyber threats, discuss the role of executive leadership in managing these risks, and to share actions being taken by the FFIEC. FFIEC announced a vulnerability and risk-mitigation assessment as well as regulatory self-assessment of supervisory policies and processes. These assessments will be conducted later this year and will help the FFIEC member agencies make informed decisions about the state of cybersecurity across community institutions and address gaps and prioritize necessary actions to strengthen supervisory programs. FFIEC members want to provide additional support to community financial institutions, which may not have access to the resources available to larger institutions.


Financial Literacy: Putting Your Mission Into Action (04/03/2014)
Host: Ken Worthey - Financial Literacy and Outreach Analyst, Office of Consumer Protection, NCUA
Speakers: Gail Laster – Director, Office of Consumer Protection, NCUA
Louisa Quittman – Director of the Office of Financial Education, Department oftheTreasury
Morgan Rogers – Director, Division of Consumer Affairs, Office of Consumer Protection, NCUA
Katie Bryan – Communications Director, Consumer Federation of America
Member focused financial literacy is a core credit union mission. In support of National Financial Literacy Month, the National Credit Union Administration (NCUA) hosted a webinar on how credit unions can put that financial literacy mission into action.


Small Dollar Lending (04/16/2014)
Host: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Moderator: Tom Penna – Economic Development Specialist, Office of Small Credit Union Initiatives
Speakers: Cindy Johnson – Program Officer, Office of Examination and Insurance
Kerri Donald – NCUA Examiner, Region III
Katia Nunez – St. Francis Federal Credit Union
Jennifer Lovett – Mississippi DHS Federal Credit Union
Vickie Hastings – Greenwood Municipal Federal Credit Union
Credit unions can learn how consumer-friendly, low-cost short-term loans can be part of their product mix during a free webinar, “Small Dollar Lending,” offered by the National Credit Union Administration. The webinar will discuss how some credit unions have created short-term lending programs that work for their members and factors to consider before starting such a program.


NCUA’s BSA-MSB: What You Need to Know (03/19/2014)

Host: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Moderator: Diane Rector – Training Manager, Office of Small Credit Union Initiatives
Speakers: Judy Graham – Program Officer, Office of Examination & Insurance
Jane Pannier – Senior Vice President, AffirmX

Credit union managers and compliance staff will be able to learn more about Bank Secrecy Act compliance on a free webinar, “BSA-MSB Training: What You Need to Know,” hosted by the National Credit Union Administration on Wednesday, March 19, 2014, at 2 p.m. Eastern. The importance of Bank Secrecy Act compliance cannot be overstated. An insufficient BSA compliance program may expose a credit union to reputation risk, such as manipulation by unscrupulous money launderers, undermine the integrity of the financial system or even threaten national security. Diane Rector, Training Manager and Economic Development Specialist Supervisor with NCUA’s Office of Small Credit Union Initiatives, will host Jane Pannier, Esq., Senior Vice President and In-House Counsel for Neighbor Bench, LLC, and Judy Graham, Program Officer with NCUA’s Office of Examination and Insurance. The panel will cover key areas of concern for a well-developed BSA program.


Field of Membership Expansion (02/19/2014)
Moderator: Kathryn Baxter – Program Analyst, Office of Small Credit Union Initiatives
Speakers: Dominic Carullo – Economic Development Specialist – Office of Small Credit Union Initiatives
Jason Schultz – Consumer Access Analyst, Office of Consumer Protection
Ruth Siragusa – Consumer Access Analyst, Office of Consumer Protection
An overview of the Field of Membership Expansion, current initiatives and requirements for eligibility.


Town Hall Webinar (02/12/14)
Speaker/Moderator:Chairman Debbie Matz
This free webinar featured updates on current initiatives by the National Credit Union Administration and the Consumer Financial Protection Bureau.


Examination Modernization (01/22/14)
Host: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Moderator: Dominic Carullo – EDS, Office of Small Credit Union Initiatives
Speakers: Amanda Parkhill – Loss & Risk Analyst, Office of Examination & Insurance
Clarence Jones – Training Specialist, Division of Training & Development
Dominic Carullo, an Economic Development Specialist with the Office of Small Credit Union Initiatives, along with Amanda Parkhill, a Loss and Risk Analyst with the Office of Examination and Insurance, and Clarence Jones, an NCUA National Training Specialist, will provide an overview of the changes NCUA made to streamline and improve the consistency of the examination report process. This webinar provides participants with an opportunity to get a better understanding of the new procedures related to Documents of Resolution and the examination report.


Profiling Products and Services for Underserved Members (01/15/14)
Host: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Moderator: Vanessa Lowe – EDS, Office of Small Credit Union Initiatives
Speakers: James Benson – CEO, Elliot Federal Credit Union
Robin Romano - CEO, MariSol Federal Credit Union
Paul Woodruff – VP of Community Development, – St. Louis Community Credit Union
This webinar is a follow-up to the Jan. 23, 2013, webinar, “Strategic Uses of the Low-Income Designation.” Participants will hear from three different credit unions at different stages of developing products and services to meet the needs of the underserved market. Credit union leaders will share how they developed unique offerings like: Second-chance loans and second-chance checking accounts, citizenship loans, an alternative to payday loans funded with U.S. Treasury Community Development Financial Institutions Fund proceeds, and value-added partnerships with municipalities and community service organizations.


Succession Planning (12/17/13)
Moderator: Kathryn Baxter- Program Analyst, Office of Small Credit Union Initiatives
Speakers: Diane Rector - Training Manager, Office of Small Credit Union Initiatives
John Dock - Economic Development Specialist, Office of Small Credit Union Initiatives
Holly Herman– Management Consultant, Achieving Skills
Julie Kappenman - Director of Compliance Services, Mountain West Credit Union
Frank Cetani - Internal Auditor, Alliance Credit Union
John Dock, an Economic Development Specialist with NCUA’s Office of Small Credit Union Initiatives, along with Holly Herman, a management consultant with the firm Achieving Skills, and Julie Kappenman, Director of Association Compliance Services at the Mountain West Credit Union Association, will discuss the importance of establishing an effective succession plan for all levels of a credit union’s leadership and management. Webinar participants will also have the chance to gain perspective from a credit union manager who has completed the succession planning process for a number of scenarios, which includes: Emergency CEO succession & the advancement or dismissal of key personnel.


New Dodd-Frank Remittance Transfers and Mortgage Lending Rules,Part 2 of 2 (12/18/2013)

Moderator: Tonya Sweat - Director of Consumer Compliance Policy & Outreach, Office of Consumer Protection
Speakers: Gail Laster - Director, Office of Consumer Protection
Matthew Biliouris – Deputy Director, Office of Consumer Protection
Diane Banks - Assistant Director, FIS Enterprise, Governance Risk & Compliance

The final of a two-part series on the remittance transfer and mortgage lending rules issued under the Dodd-Frank Wall Street Reform and Consumer Protection Act sponsored by the NCUA Office of Consumer Protection. Webinar will discuss:

  • Ability-to-Repay and Qualified Mortgages
  • High-Cost Mortgage and Home Ownership Counseling
  • Loan Originator Compensation
  • Equal Credit Opportunity Act Appraisals and Valuations


New Dodd-Frank Remittance Transfers and Mortgage Lending Rules, Part 1 of 2 (11/18/2013)

Moderator: Tonya Sweat - Director of Consumer Compliance Policy & Outreach, Office of Consumer Protection
Speakers: Gail Laster - Director, Office of Consumer Protection
Matthew Biliouris – Deputy Director, Office of Consumer Protection
Diane Banks - Assistant Director, FIS Enterprise, Governance Risk & Compliance
The first of a two-part series on the remittance transfer and mortgage lending rules issued under the Dodd-Frank Wall Street Reform and Consumer Protection Act sponsored by the NCUA Office of Consumer Protection. Webinar will discuss:

  • Remittance Transfers
  • Higher-Priced Mortgage Loan Appraisals
  • Mortgage Servicing
  • Higher-Priced Mortgage Loan Escrows


Deterring Employee Fraud (11/14/13)
Moderator: Lauren Bethea – Economic Development Specialist, Office of Small Credit Union Initiatives
Speakers: Joni Lovingood – Risk Management Consultant, CUNA
Scott Butterfield – Consultant, Your Credit Union Partner
The presentation provides real-world case studies that will explain how a well-trained, active supervisory committee and strong internal controls are effective means of deterring employee fraud.


Risk-based Lending (10/22/13)
Moderators:Kathryn Baxter- Program Analyst, Office of Small Credit Union Initiatives
Diane Rector- Training Manager, Office of Small Credit Union Initiatives
Speakers:Tom Penna– Economic Development Specialist, Office of Small Credit Union Initiatives
Susan George– CEO, Lake Shore Federal Credit Union
Kelly Haaksma– CEO, Great Chautauqua Federal Credit Union
Session on developing lending programs depending on risk qualifications.


Member Business Lending - Part II (09/25/13)

Moderator: Bill Myers – Director, Office of Small Credit Union Initiatives
Speakers: Vincent Vieten –MBL Program Officer, Office of Examination & Insurance
Pamela Wilkens – Regional Lending Specialist, NCUA Region 4
Jerilee Beaudoin – Director of Commercial Services, SEFCU
David Grace – Filene Institute
Training on member business lending for credit unions.


Member Business Lending - Part I (09/17/13)

Moderator: Bill Myers – Director, Office of Small Credit Union Initiatives
Speakers: Vincent Vieten – MBL Program Officer, Office of Examination & Insurance
Laura Smith – Regional Lending Specialist, NCUA Region 4
Angel Garcia – Business Development Specialist, Lower Eastside People's FCU

Training on member business lending for credit unions.


Budget Preparation (08/13/13)
Speakers: Vanessa Lowe – EDS, Office of Small Credit Union Initiatives;
Katie Marini - Nunez– Director/CEO, St. Francis FCU
Preparing a budget for your credit union.

Downloadable Resource:
To download the discussed Budget templates from the webinar, please click the Resource List widget vid_widget_ico.png which is located on the bottom of the webinar screen.


Will Secondary Capital Work for You? (07/31/13)
Speakers:Dominic Carullo – EDS, Office of Small Credit Union Initiatives
Elliot Weiss – Supervision Analyst, Region 3, NCUA
Secondary Capital allows low income credit unions to temporarily boost their net worth ratio therebyallowing the credit union to take in more deposits and loans.


Credit Union Collaborations (06/25/13)
Speakers: Guy Messick - General Counsel
Ben Rogers - Filene
Crissy Ortiz - Optimal Talent Solutions
Jack Antonini - NACUSO
Using partnerships to grow and develop your credit union.


Multi-Initiative Grants for Low Income Credit Unions (05/22/13)
Speakers: Charee Champ - Grant Administrator, Office of Small Credit Union Initiatives
Dong Zhang - Economic Development Specialist, Office of Small Credit Union Initiatives
Alyce Chandler - Economic Development Specialist, Office of Small Credit Union Initiatives
An overview of the grant program, current initiatives and requirements for eligibility.


Driving the Bottom Line: Results through Marketing (04/23/13)
Speakers: SandiCarangi - Director of Credit Union Marketing Services, Pennsylvania Credit Union Association
Gustavo Gruber - Coopera Vice President
Marketing experts discuss strategies to reach current membership and those eligible for credit union membership.


Fair Lending Compliance and Best Practices (04/04/13)
Speaker: Moisette I. "Tonya" Sweat - Director of Consumer Compliance Policy and Outreach in the Office of the Consumer Protection, NCUA.
OCP staff discussed NCUA’s ongoing fair lending program, including:an overview of NCUA’s fair lending examination program, including off-site supervision contacts; fair lending best practices federal credit unions should consider; andthe new Fair Lending Guide.


Net Worth Restoration Plans A Path To Recovery (02/20/13)
This webinar features experts from NCUA’s Office of Small Credit Unions Initiatives. This is the Net Worth Restoration Plans Webinar. Staff from OSCUI reviewed NCUA’s capital requirements for credit unions and the net worth restoration plan process. Participants will gain insight from a staff member of a credit union that has gone through this process.


Home Mortgage Disclosure Act (HMDA) – Accuracy and Timeliness (01/24/13)
This webinar features experts from NCUA’s Office of Consumer Protection and the Federal Reserve Board. Topics covered include: addressing common errors identified in HMDA LAR data and submissions; providing tips for preparing and submitting accurate and timely HMDA LARs; and discussing financial institution management responsibilities in the HMDA process.


Strategic Uses of the Low-income Designation (01/23/13)
This webinar covers strategic uses of the low-income designation and how credit unions might leverage the designation to improve and increase services to low-income members. Sample products and services targeted to the underserved will be profiled.


Credit Union Mergers (12/14/12)
This webinar focuses on the root causes of mergers; whether strategically, economically or financially driven. Industry professionals will address the realities associated with reasons for mergers.


Benefits of Low Income Designation - 2012 Webinar (08/14/12)
In this webinar, Office of Small Credit Union Initiatives Director William Myers discusses the recent announcement from NCUA about the streamlined process for receiving the LICU designation. (Please note this webinar starts at the 1:03 minute mark.)


Credit Union Online Enhancements (05/15/12)
The Office of Examination and Insurance is pleased to announce the release of the upgraded version of Credit Union Online in late May. Although the majority of the functionality remains unchanged, the user interface has been modified. We incorporated many of the suggested changes to improve the user experience and improve data integrity.

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7/19/2016 2:40 PM