NCUA’s Redesigned Websites Offer Users Easier Access, More Information

ALEXANDRIA, Va. (Jan. 8, 2019) – The public and other stakeholders will now be able to find the information they need more easily with the launch of redesigned versions of NCUA.gov and MyCreditUnion.gov, the National Credit Union Administration announced today.

“The launch of our redesigned websites is part of the NCUA’s on-going efforts to streamline our operations and communication efforts,” NCUA Board Chairman J. Mark McWatters said. “Our stakeholders are diverse and they all need to be able to access information quickly and easily. Both of these websites are now more intuitive and accessible, and they will improve our ability to communicate with the broader credit union community and the public.”

The new NCUA.gov features a mobile-first design that allows users to access and view the agency’s website on a variety of platforms, including smartphones, tablets, laptops and desktops. The agency also made other improvements to the website, including:

• A redesigned homepage with short cuts linking users to frequently accessed information;
• New main menus and submenus to help users navigate the website;
• New features like searchable Letters to Credit Unions, legal opinions, Corporate Credit Union Guidance Letters, Board appeals, press releases, and conservatorships and liquidations;
• An improved search function for the entire website; and
• A redesigned careers page to help people interested in a position with the NCUA.

The NCUA’s redesigned consumer website, MyCreditUnion.gov, also features an improved, mobile-first design, new menu options, and a better search function. The agency also reorganized the website to help consumers more easily find popular content, applications, learning tools, and resources. Other enhancements to MyCreditUnion.gov include:

• A redesigned homepage with short cuts linking users to frequently accessed information;
• A new, interactive “Find an Answer” tool on the homepage that allows consumers to research their own consumer financial protection questions;
• Updated consumer financial protection information, including an expanded glossary of consumer financial protection and personal finance terms; and
• An interactive calendar of financial literacy events and initiatives for consumers and credit unions.

The NCUA will continue to add new features and additional content to these websites. Users can send their comments and suggestions for future improvements to NCUA.gov by email to pacawebeditor@ncua.gov and to mycreditunion@ncua.gov for future improvements to MyCreditUnion.gov.