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New NCUA Videos Aim to Improve Credit Union Directors’ Leadership Skills

​​​​New Training Online Series Outlines the Keys to Effective Board Leadership

ALEXANDRIA, Va. (Sept. 11, 2015) – Credit union board members will be able to find valuable information to help them be more successful in a new video series being offered by the National Credit Union Administration.

“I encourage both new and experienced credit union directors to watch this series; I think they will find it offers good advice aimed at helping them to be better leaders,” NCUA Board Chairman Debbie Matz said. “Through our Office of Small Credit Union Initiatives, NCUA offers training to directors to strengthen credit unions and the system overall.”

The seven-part video series is designed specifically for directors of small and medium-sized credit unions, although any director can find the series helpful. The first installment, “What Every Board of Directors Should Know,” covers topics including:

  • Developing a sound governance program,
  • Traits of effective and ineffective chairmen, and
  • Evaluating and supporting the manager.
The video series, available online here, also features case studies to help board members analyze the kinds of leadership issues they can face in their credit unions. Users can take an online test to measure what they have learned, and they can earn a certificate of completion if they have a satisfactory score. Other videos in the series will be available by the end of the year. 
NCUA’s Office of Small Credit Union Initiatives fosters credit union development and the effective delivery of financial services for small credit unions, new credit unions, minority depository institutions and credit unions with a low-income designation.

NCUA is the independent federal agency created by the U.S. Congress to regulate, charter and supervise federal credit unions. With the backing of the full faith and credit of the United States, NCUA operates and manages the National Credit Union Share Insurance Fund, insuring the deposits of account holders in all federal credit unions and the overwhelming majority of state-chartered credit unions. At, NCUA also educates the public on consumer protection and financial literacy issues.


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9/20/2018 6:01 PM