Report Notes Agency Strong in Leadership, Skills Matching, Training, Diversity
ALEXANDRIA, Va. (Dec. 10, 2014) – National Credit Union Administration employees have again given their agency strong rankings as a “Best Place to Work” in the Partnership for Public Service’s latest Best Places to Work in the Federal Government report.
NCUA’s rank among mid-sized federal agencies—those with between 1,000 and 14,999 employees—rose to seventh out of 25 agencies from ninth last year. NCUA improved its scores in nearly every category this year.
While the Partnership for Public Service found employee satisfaction and leadership scores declined government-wide, NCUA’s employee satisfaction rose to 69.4 percent from 65.8 percent, and the share of workers saying the agency had effective leadership rose to 62.6 percent from 61.2 percent.
“Public service is an important and honorable calling, and our staff work hard every day to ensure that no depositor ever loses a dime of insured deposits in a federally insured credit union,” NCUA Board Chairman Debbie Matz said. “A high-quality workplace promotes loyalty, longevity and better service to stakeholders. The increase in employee satisfaction reflects our ongoing commitment to making this agency an employer of choice. We again achieved high rankings among a diverse group of employees, and we ranked first among African-Americans in agencies our size. These results are very satisfying, but we also maintain our commitment to continually improve.”
This is the ninth edition of the Best Places to Work rankings; the first was published in 2003. The 2014 report found that NCUA, compared to other mid-sized agencies:
- Ranked first among African-American employees;
- Ranked third among veterans;
- Ranked fourth among Asians, men and employees above 40 years old;
- Ranked fifth among Hispanics, Whites and employees with disabilities; and
- Ranked sixth among women.
NCUA is often recognized for the quality of its work environment. Earlier in 2014, the agency achieved the second-largest year-over-year improvement in the Global Satisfaction Index of the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey, which the Partnership for Public Service used to compile the Best Places to Work rankings.
The Federal Employee Viewpoint Survey results, released in October, found very strong levels of commitment and satisfaction among NCUA staff. Nearly 393,000 federal workers participated in the 2014 survey, including 809 professionals at NCUA. NCUA scored above the government-wide average in 96 percent of the survey’s core questions.
NCUA is the independent federal agency created by the U.S. Congress to regulate, charter and supervise federal credit unions. With the backing of the full faith and credit of the United States, NCUA operates and manages the National Credit Union Share
Insurance Fund, insuring the deposits of account holders in all federal credit unions and the overwhelming majority of
state-chartered credit unions. At MyCreditUnion.gov, NCUA also educates the public on consumer protection and financial literacy issues.