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Office of Inspector General

The Office of Inspector General (OIG) promotes the economy, efficiency and effectiveness of NCUA programs and operations, and detects and deters fraud, waste and abuse, thereby supporting NCUA’s mission of monitoring and promoting safe and sound federally insured credit unions. The OIG conducts independent audits, investigations and other activities, and keeps the NCUA Board and U.S. Congress fully and currently informed of their work. 

The NCUA Board established the Office of Inspector General (OIG) on March 20, 1989, in response to the Inspector General Act amendments of 1988. The amendments required NCUA and 32 other small federal agencies to establish and maintain such offices. The NCUA Board substituted the Inspector General's Office for its existing Office of Internal Audit.

What Should Be Reported to the OIG?

Employees should report any situation that involves suspected waste, fraud, abuse or mismanagement of NCUA programs, operations or assets. 

Examples of matters that should be reported include:

  • Contract and procurement fraud and collusion;
  • Bribery and acceptance of gratuities;
  • Gross mismanagement;
  • Misuse, embezzlement or theft of government property or funds;
  • Employee misconduct, such as misuse of official position or acceptance of unauthorized gifts and other illegal or unethical activities


Inspector General – James Hagen

James HagenJames Hagen serves as the Inspector General for the National Credit Union Administration (NCUA). As Inspector General, he oversees the accountability, integrity, and efficiency of NCUA programs and operations.

Mr. Hagen joined NCUA in 2005 as the Assistant Inspector General for Audit and, since 2010, has served as the agency’s Deputy Inspector General. As Deputy Inspector General, Mr. Hagen was responsible for auditing and evaluating NCUA’s programs, as well as overseeing NCUA’s efforts to maintain the safety and soundness of federal credit unions and the National Credit Union Share Insurance Fund. As the Inspector General, Mr. Hagen is responsible for keeping the U.S. Congress informed of his office’s audit efforts on such matters as the agency’s Financial Statement Audit, Federal Information Security Management Act reviews, Material Loss Reviews of failed credit unions, and discretionary program audits.

Mr. Hagen has spent the majority of his Federal Government career in the Inspector General community having held management positions at the Offices of Inspector General at the U.S. Postal Service, the Social Security Administration, and the Department of the Treasury.

Mr. Hagen holds a B.S. in marketing and management from the University of Baltimore. He is a member of the Institute of Internal Auditors, and is certified as an Inspector General, a Government Financial Manager, and a Fraud Examiner.



OIG Hotline

Phone:     703-518-6350
Fax:         703-518-6349
Hotline:    1-800-778-4806

Mailing Address:
National Credit Union Administration
Office of Inspector General
P.O. Box 25705
Alexandria, VA 22313-5705




For information pertaining to Office of Inspector General click one of the links below:


Organization Chart

Whistleblower Protection - Your Rights

Printable OIG Poster

Printable OIG Hotline Brochure

General Links

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