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The Office of Inspector General (OIG) promotes the economy, efficiency and effectiveness of NCUA programs and operations, and detects and deters fraud, waste and abuse, thereby supporting NCUA's mission of monitoring and promoting safe and sound federally insured credit unions. The OIG conducts independent audits, investigations and other activities, and keeps the NCUA Board and U.S. Congress fully and currently informed of their work.


Inspector General—James Hagen

Photo of William DeSarno James Hagen serves as the Inspector General for the National Credit Union Administration (NCUA). As Inspector General, he oversees the accountability, integrity, and efficiency of NCUA programs and operations.

Mr. Hagen joined NCUA in 2005 as the Assistant Inspector General for Audit and, since 2010, has served as the agency’s Deputy Inspector General.  As Deputy Inspector General, Mr. Hagen was responsible for auditing and evaluating NCUA’s programs, as well as overseeing NCUA’s efforts to maintain the safety and soundness of federal credit unions and the National Credit Union Share Insurance Fund.  As the Inspector General, Mr. Hagen is responsible for keeping the U.S. Congress informed of his office’s audit efforts on such matters as the agency’s Financial Statement Audit, Federal Information Security Management Act reviews, Material Loss Reviews of failed credit unions, and discretionary program audits.

Mr. Hagen has spent the majority of his Federal Government career in the Inspector General community having held management positions at the Offices of Inspector General at the U.S. Postal Service, the Social Security Administration, and the Department of the Treasury.

Mr. Hagen holds a B.S. in marketing and management from the University of Baltimore. He is a member of the Institute of Internal Auditors, and is certified as an Inspector General, a Government Financial Manager, and a Fraud Examiner. 


Phone: 703-518-6350
FAX: 703-518-6349


Mailing Address:
National Credit Union Administration
Office of Inspector General
P.O. Box 25705
Alexandria, VA 22313-5705