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For Consumers

 

  • Consumer Assistance Center

    The National Credit Union Administration (NCUA) is the regulator and primary enforcement authority for federal credit unions. While NCUA does not arbitrate member complaints, we provide the following information to help with your complaint.

  • Consumer Privacy

    This section has information about your rights to privacy, from frequently asked questions about the Consumer Privacy Regulation and model privacy notices to downloadable brochures and the Small Credit Union Compliance Guide.

  • FAQs About NCUA and Credit Unions

    This section contains basic information about NCUA, credit unions and other related questions.

  • Find a Local Credit Union

    This mapping feature will show you where to find credit unions in your area as well as what services they provide. It also links you to the credit union’s web page and provides driving directions.

  • Fraud Information Center

    This section provides information on current fraudulent schemes, common frauds, as well as how to report a fraud.

  • ID Theft Task Force​

    The ID Theft Task Force is a federal government initiative that focuses on law enforcement, education, and government safeguards for identity theft awareness, prevention, detection, and prosecution.

  • MyCreditUnion.gov

    MyCreditUnion.gov offers a one-stop toolbox of educational information and personal finance tips designed to help individuals in making smart financial decisions and better choices for their money. Where, individuals can learn about saving, borrowing and managing credit, as well as how to get a free credit report each year and how to protect themselves from financial scams. The website also explains how credit unions work, where to find a credit union to join, and even how to start a credit union.

  • Share Insurance

    NCUA is the federal agency that administers the National Credit Union Share Insurance Fund (NCUSIF), a federal insurance fund backed by the full faith and credit of the U.S. Government.

 

For additional information go to MyCreditUnion.gov