Protecting credit unions and the consumers who own them through effective regulation
The mission of the NCUA is to facilitate the availability of credit union services to all eligible consumers, especially those of modest means, through a safe and sound credit union system.
In this section, you can find credit unions and research general and financial information. Other statistics, data, and reports include the archived Quarterly Call Reports, Financial Performance Reports, and Share Insurance Queries.
Find and research specific credit unions; locate educational resources on financial literacy, privacy, and identity protection; and read about the regulations that govern credit unions and corporate credit unions.
This section details the laws and regulations that govern NCUA-insured credit unions. Here you can access current and proposed regulations, regulatory alerts and policy statements, as well as guides, manuals and forms.
View the latest news, media and events at NCUA, including newsletters, speeches, and press releases.
Home > Credit Union Resources and Information > For Consumers
The National Credit Union Administration (NCUA) is the regulator and primary enforcement authority for federal credit unions. While NCUA does not arbitrate member complaints, we provide the following information to help with your complaint.
This section has information about your rights to privacy, from frequently asked questions about the Consumer Privacy Regulation and model privacy notices to downloadable brochures and the Small Credit Union Compliance Guide.
This section contains basic information about NCUA, credit unions and other related questions.
This mapping feature will show you where to find credit unions in your area as well as what services they provide. It also links you to the credit union’s web page and provides driving directions.
This section provides information on current fraudulent schemes, common frauds, as well as how to report a fraud.
The ID Theft Task Force is a federal government initiative that focuses on law enforcement, education, and government safeguards for identity theft awareness, prevention, detection, and prosecution.
MyCreditUnion.gov offers a one-stop toolbox of educational information and personal finance tips designed to help individuals in making smart financial decisions and better choices for their money. Where, individuals can learn about saving, borrowing and managing credit, as well as how to get a free credit report each year and how to protect themselves from financial scams. The website also explains how credit unions work, where to find a credit union to join, and even how to start a credit union.
NCUA is the federal agency that administers the National Credit Union Share Insurance Fund (NCUSIF), a federal insurance fund backed by the full faith and credit of the U.S. Government.
For additional information go to MyCreditUnion.gov
National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314-3428
If you have questions about NCUA: Go to our Contact Us page
or call 703-518-6300