To assist credit unions and consumers in the effort to recognize, prevent, and report fraud, the following information is provided:
- Phishing Alert (March 2013) - NCUA has detected an online phishing scam that attempts to persuade consumers to provide their debit card account numbers. The intended victim receives a telephone call from an unknown number with an automated message identifying itself as the National Credit Union Administration. The message informs the consumer that her or his debit card has been deactivated, and then instructs, “To reactivate, Press 1,” and “Please enter your 16-digit account number.”
Consumers should be aware this is not a call from NCUA, and if they receive it, should notify NCUA’s Fraud Hotline, toll-free, at 800-827-9650 or 703-518-6550 in the Washington, D.C., area.