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Webcasts

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Preparing For The New TILA-RESPA Integrated Disclosures (02/11/2015)
Moderator: Jamie Goodson, Director, Division of Consumer Compliance Policy and Outreach, Office of Consumer Protection
Speakers: Gail Laster, Director, Office of Consumer Protection
Matthew Biliouris, Deputy Director, Office of Consumer Protection
Brian Webster, Originations Program Manager, Consumer Financial Protection Bureau


During this webinar, staff from NCUA’s Office of Consumer Protection and the Consumer Financial Protection Bureau will provide a high-level overview of the significant changes to the disclosures and forms required under the Truth in Lending Act (TILA) and the Real Estate Settlement Procedures Act (RESPA) that are scheduled to go into effect Aug. 1. The presentation will also detail:
 
  • The new loan estimate and closing disclosure forms
  • What types of mortgage transactions are covered by the new rules
  • The new timing requirements for the disclosures
     


 

 

NCUA-SBA Webinar: Balancing Loan Portfolios with SBA Guarantees (03/04/2015)
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Host: Dominic Carullo – Economic Development Specialist, Office of the Small Credit Union Initiatives
Speakers: Debbie Matz – Chairman, National Credit Union Administration
Maria Contreras-Sweet – SBA Administrator
William Myers – Director, Office of Small Credit Union Initiatives
Vincent Vieten – MBL Program Officer, Office of Examination & Insurance
Linda Rusche – Director in the Office of Financial Assistance, Small Business Administration
Ann Marie Mehlum, Associate Administrator, Office of Capital Markets, Small Business Administration

This webinar is the first initiative of the new NCUA-SBA partnership. The two agencies signed a Memorandum of Understanding on Feb. 6, outlining a series of educational initiatives during the next three years that include webinars, examiner training on SBA programs, data resources and media outreach. The panel will discuss what programs SBA offers to small business, how these loan programs can enhance a credit union’s member business lending program, and the requirements for setting up and managing an SBA-loan program. NCUA Chairman Matz and SBA Administrator Contreras-Sweet will provide opening remarks.

 



Profiling Products and Services for Underserved Members (02/18/2015)
Moderator: Vanessa Lowe, Economic Development Specialist, Office of Small Credit Union Initiatives
Host: Kathryn Baxter, Training Coordinator, Office of Small Credit Union Initiatives
Speakers: Miriam De Dios, CEO, Coopera
Suzy Fonseca, President/CEO, Lower Valley Credit Union
Josh Beck, Executive Vice President/CFO, Lower Valley Credit Union

Vanessa Lowe, an Economic Development Specialist with NCUA’s Office of Small Credit Union Initiatives, will be joined by Miriam De Dios, CEO of Coopera, a consulting firm specializing in marketing to Hispanics, and Suzy Fonseca, President and CEO of Lower Valley Credit Union. During this 90 minute webinar, the presenters will focus on:

  • What credit union products and services appeal to the underserved market, and their revenue potential; and
  • What credit unions already have in place to successfully embrace the unbanked and underbanked markets


  

Fair Lending and Home Mortgage Disclosure Act Compliance (02/20/2015)
Moderator: Jamie Goodson, Director, Division of Consumer Compliance and Outreach, Office
of Consumer Protection
Speaker: Gail Laster, Director, Office of Consumer Protection
Matt Biliouris, Deputy Director, Office of Consumer Protection

This webinar will provide an overview of the agency’s fair lending examination program and outline best practices that can help credit unions of all asset sizes better comply with fair lending requirements. In addition, webinar participants will have the opportunity to learn more about the reporting requirements under the Home Mortgage Disclosure Act, as well as the most common reporting errors made by credit unions.
 



Town Hall Webinar (02/10/2015)
Speaker/Moderator: Chairman Debbie Matz

This free webinar features updates on current initiatives by the National Credit Union Administration and the Consumer Financial Protection Bureau.



 

  

NCUA’s Revised Risked Based Capital Proposal
Speaker: Larry Fazio – Director, Office of Examination and Insurance

Larry Fazio, Director of NCUA’s Office of Examination and Insurance, will host a webinar on the revised proposed risk-based capital rule and specific changes the agency made from the earlier proposal.

 


  

Internal Controls
Host: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Moderator: Vanessa Lowe – Economic Development Specialist, Office of Small Credit Union Initiatives
Speaker: Joette Colletts – Risk Management Manager,  CUNA Mutual Group
Scott Butterfield – Consultant, Your Credit Union Partner

Vanessa Lowe, Economic Development Specialist with NCUA’s Office of Small Credit Union Initiatives, will be joined by Joette Colletts, Risk Management Manager with CUNA Mutual Group, and Scott Butterfield, a consultant with Your Credit Union Partner. The webinar will cover topics including:

  • The effects of poor internal controls on insurance costs;
  • Creating an effective fraud prevention policy; and
  • Internal controls for lending and teller operations.

 


 

 

Growing a Loan Portfolio (11/19/2014)
Host: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Moderator: Diane Rector, Economic Development Specialist, Office of Small Credit Union Initiatives
Speaker: Tim Moorman -  CEO, Riverside Community Federal Credit Union
Ian Lampl -  CEO, LoanStreet
Winona Nava - CEO, Guadalupe Credit Union

"Four Keys to Lending” will discuss loan products, pricing, underwriting and collections.

 

 


 

 

Product Pricing: Getting It Right (10/15/2014) 
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Speaker: Dominic Carullo - Economic Development Specialist, Office of Small Credit Union Initiatives
David Koch – President and CEO, Farin and Associates
Dr. Randy Thompson – Founder and CEO, TCT Risk Solutions

NCUA will host “Product Pricing: Getting it Right,” which will cover how loan size matters to profitability, how to set rates based on internal metrics, and how some decisions made “in the name of the member” may be unprofitable.

 


 

 

Merger Best Practices (9/17/2014)
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Speaker: Dominic Carullo – Economic Development Specialist, Office of Small Credit Union Initiatives

Dominic Carullo and Bob Jones, Economic Development Specialists with NCUA’s Office of Small Credit Union Initiatives, and Marilyn Daigle, Supervision Analyst with NCUA’s Region 1 Office discuss merger best practices. Topics include when to consider merging, merger structure and negotiations, cardinal characteristics of a credit union heading towards merger, and how to maximize benefits for credit union members and staff.

 


 


Business Continuity Planning and Disaster Recovery (8/20/2014)
Host: Dominic Carullo – Economic Development Specialist, Office of Small Credit Union Initiatives
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Speakers: Jerald Garner – National Field Supervisor, Office of National Examination and Supervision
Ben Cates – Emergency Management Specialist, Office of Continuity and Security Management
Jason Radde – Emergency Management Specialist, Office of Continuity and Security Management
Mira Ness – CEO, NYU Federal Credit Union
Linda Levy – CEO, Lower East Side People’s Federal Credit Union
Jeff Conrad – CEO, Pelican State Credit Union
Paige Corcoran – VP E Commerce, Pelican State Credit Union

During this webcast, Dominic Carullo, an Economic Development Specialist with NCUA’s Office of Small Credit Union Initiatives, along with Jerald Garner, National Field Supervisor with the Office National Examinations and Supervision, and Jason Radde and Ben Cates, Emergency Management Specialists with the Office of Continuity and Security Management, discussed effective continuity planning and practices for credit unions


 

 

Washington, DC Listening Session (7/17/2014)
“This new series of Listening Sessions will allow credit union officials, NCUA Board members and the agency’s senior staff to talk face-to-face about how we can further improve regulations, the exam process and other agency initiatives,” Matz said. “The last Listening Sessions in 2012 generated many ideas that we later incorporated into NCUA’s rules. I anticipate the 2014 sessions will produce similar results.”

  


 

 Chicago 2014 Listening Session (7/10/2014)
“This new series of Listening Sessions will allow credit union officials, NCUA Board members and the agency’s senior staff to talk face-to-face about how we can further improve regulations, the exam process and other agency initiatives,” Matz said. “The last Listening Sessions in 2012 generated many ideas that we later incorporated into NCUA’s rules. I anticipate the 2014 sessions will produce similar results.”

 


 

 LA 2014 Listening Session (6/26/14)
“This new series of Listening Sessions will allow credit union officials, NCUA Board members and the agency’s senior staff to talk face-to-face about how we can further improve regulations, the exam process and other agency initiatives,” Matz said. “The last Listening Sessions in 2012 generated many ideas that we later incorporated into NCUA’s rules. I anticipate the 2014 sessions will produce similar results.”

“I’m looking forward to the dialogue,” Board Member Metsger said, “and I hope credit unions will take this opportunity to bring their ideas, their questions and their concerns to us directly.”

  


 

 

Mobile Apps - Learn How Mobile Applications Are Changing the Financial Services Landscape (7/9/2014)
Host: Dominic Carullo – Economic Development Specialist, Office of Small Credit Union Initiatives
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Speakers: Rob Gaynor – Founder & Chief Product Officer, Malauzai
Todd Riggleman – Chief Executive Officer, Algar Federal Credit Union
Tansley Sterns – Chief Impact Officer, The Filene Institute
Laurie Bryan – Consultant, Fiserv
Lisa Minor – Payment System Specialist – Office of Examination and Insurance

Mobile applications are one of the fastest growing segments in the financial services industry today. Webinar participants will learn how consumers are using mobile technology and mobile applications to meet their financial needs. In addition, participants will hear from credit unions that have successfully developed and implemented their own mobile strategies.

Dominic Carullo, Economic Development Specialist with NCUA’s Office of Small Credit Union Initiatives, will host a panel of experts in the field of mobile technology and applications.



How to be in Compliance with OFAC and FinCEN - Part 2 (6/25/2014)
Host: Diane Rector – Training Manager, Office of Small Credit Union Initiatives
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Speakers: Judy Graham – Program Officer – Office of Examination and Insurance
Rachel Nagel – Senior Advisor for Compliance Programs, Office of Foreign Assets Control
Anthony Harris – Deputy Director for Domestic Liaison, Financial Crimes Enforcement Network
Angelica Samudio – Research Analyst - Financial Crimes Enforcement Network

 

Using real-world scenarios and case studies, this webinar will explore emerging issues in anti-money laundering compliance that credit unions could face in their daily operations. Diane Rector, Training Manager with NCUA’s Office of Small Credit Union Initiatives, will host leading compliance experts.

The panel will also provide examples of best practices that can help credit unions create a well-developed and well-implemented Bank Secrecy Act and anti-money laundering program. In addition, participants will be able to ask questions about their own compliance concerns.

  


 

How to be in Compliance with OFAC and FinCEN - Part 1 (05/21/2014)
Host: Diane Rector – Training Manager, Office of Small Credit Union Initiatives
Moderator: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Speakers: Adam Maddox – Compliance Officer, Office of Foreign Assets Control
Andrea Sharrin – Director, Compliance and Enforcement, Financial Crimes Enforcement Network
Stephanie Brooker – Associate Director, Enforcement Division, Financial Crimes Enforcement Network

This is the first of two webinars that will provide an overview of OFAC’s and FinCEN’s programs, their enforcement authorities and their relationships with other financial services regulators. The second webinar will take place on June 25 and will cover reporting requirements, emerging money laundering threats, and creating an effective anti-money laundering compliance program. Registration information about this second webinar will be released shortly.
 


 
FFIEC Executive Leadership of Cybersecurity: What Today's CEO Needs to Know About the Threats They Don't See (05/07/2014)
Moderator: Erik Soel – Federal Reserve

The FFIEC offered this webinar to raise awareness about the pervasiveness of cyber threats, discuss the role of executive leadership in managing these risks, and to share actions being taken by the FFIEC. FFIEC announced a vulnerability and risk-mitigation assessment as well as regulatory self-assessment of supervisory policies and processes. These assessments will be conducted later this year and will help the FFIEC member agencies make informed decisions about the state of cybersecurity across community institutions and address gaps and prioritize necessary actions to strengthen supervisory programs. FFIEC members want to provide additional support to community financial institutions, which may not have access to the resources available to larger institutions. 

 

 
 

Financial Literacy: Putting Your Mission Into Action (04/03/2014)
Host: Ken Worthey - Financial Literacy and Outreach Analyst, Office of Consumer Protection, NCUA
Speakers: Gail Laster – Director, Office of Consumer Protection, NCUA
Louisa Quittman – Director of the Office of Financial Education, Department of the Treasury
Morgan Rogers – Director, Division of Consumer Affairs, Office of Consumer Protection, NCUA
Katie Bryan – Communications Director, Consumer Federation of America

Member focused financial literacy is a core credit union mission. In support of National Financial Literacy Month, the National Credit Union Administration (NCUA) hosted a webinar on how credit unions can put that financial literacy mission into action. 

 

 
 

Small Dollar Lending (04/16/2014)
Host: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Moderator: Tom Penna – Economic Development Specialist, Office of Small Credit Union Initiatives
Speakers: Cindy Johnson – Program Officer, Office of Examination and Insurance
Kerri Donald – NCUA Examiner, Region III
Katia Nunez – St. Francis Federal Credit Union
Jennifer Lovett – Mississippi DHS Federal Credit Union
Vickie Hastings – Greenwood Municipal Federal Credit Union

Credit unions can learn how consumer-friendly, low-cost short-term loans can be part of their product mix during a free webinar, “Small Dollar Lending,” offered by the National Credit Union Administration. The webinar will discuss how some credit unions have created short-term lending programs that work for their members and factors to consider before starting such a program. 

 
 

 
 
 

NCUA’s BSA-MSB: What You Need to Know (03/19/2014)
Host: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Moderator: Diane Rector – Training Manager, Office of Small Credit Union Initiatives
Speaker: Judy Graham – Program Officer,  Office of Examination & Insurance
Speaker: Jane Pannier – Senior Vice President, AffirmX

Credit union managers and compliance staff will be able to learn more about Bank Secrecy Act compliance on a free webinar, “BSA-MSB Training: What You Need to Know,” hosted by the National Credit Union Administration on Wednesday, March 19, 2014, at 2 p.m. Eastern. The importance of Bank Secrecy Act compliance cannot be overstated. An insufficient BSA compliance program may expose a credit union to reputation risk, such as manipulation by unscrupulous money launderers, undermine the integrity of the financial system or even threaten national security. Diane Rector, Training Manager and Economic Development Specialist Supervisor with NCUA’s Office of Small Credit Union Initiatives, will host Jane Pannier, Esq., Senior Vice President and In-House Counsel for Neighbor Bench, LLC, and Judy Graham, Program Officer with NCUA’s Office of Examination and Insurance. The panel will cover key areas of concern for a well-developed BSA program.

 
 

 
  
 

Field of Membership Expansion (02/19/2014)
Moderator:  Kathryn Baxter – Program Analyst, Office of Small Credit Union Initiatives
Speakers: Dominic Carullo – Economic Development Specialist – Office of Small Credit Union Initiatives
Jason Schultz – Consumer Access Analyst, Office of Consumer Protection
Ruth Siragusa – Consumer Access Analyst, Office of Consumer Protection

An overview of the Field of Membership Expansion, current initiatives and requirements for eligibility. 

 

 
 

Town Hall Webinar (02/12/14)
Speaker/Moderator: Chairman Debbie Matz

This free webinar featured updates on current initiatives by the National Credit Union Administration and the Consumer Financial Protection Bureau. 

 

 
 
Examination Modernization (01/22/14)   
Host: Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Moderator: Dominic Carullo – EDS, Office of Small Credit Union Initiatives
Speakers: Amanda Parkhill – Loss & Risk Analyst,  Office of Examination & Insurance
Clarence Jones – Training Specialist, Division of Training & Development

Dominic Carullo, an Economic Development Specialist with the Office of Small Credit Union Initiatives, along with Amanda Parkhill, a Loss and Risk Analyst with the Office of Examination and Insurance, and Clarence Jones, an NCUA National Training Specialist, will provide an overview of the changes NCUA made to streamline and improve the consistency of the examination report process. This webinar provides participants with an opportunity to get a better understanding of the new procedures related to Documents of Resolution and the examination report.
 
 
 
 

 
 
 

Profiling Products and Services for Underserved Members (01/15/14)
Host:
Kathryn Baxter - Training Coordinator, Office of Small Credit Union Initiatives
Moderator: Vanessa Lowe – EDS, Office of Small Credit Union Initiatives
Speakers: James Benson – CEO, Elliot Federal Credit Union
Robin Romano - CEO, MariSol Federal Credit Union
Paul Woodruff – VP of Community Development, – St. Louis Community Credit Union

This webinar is a follow-up to the Jan. 23, 2013, webinar, “Strategic Uses of the Low-Income Designation.” Participants will hear from three different credit unions at different stages of developing products and services to meet the needs of the underserved market. Credit union leaders will share how they developed unique offerings like: Second-chance loans and second-chance checking accounts, citizenship loans, an alternative to payday loans funded with U.S. Treasury Community Development Financial Institutions Fund proceeds, and value-added partnerships with municipalities and community service organizations.
 
 

 
 
Succession Planning (12/17/13)
Moderator: Kathryn Baxter - Program Analyst, Office of Small Credit Union Initiatives
Speakers: Diane Rector - Training Manager, Office of Small Credit Union Initiatives
John Dock - Economic Development Specialist, Office of Small Credit Union Initiatives
Holly Herman – Management Consultant, Achieving Skills 
Julie Kappenman - Director of Compliance Services, Mountain West Credit Union
Frank Cetani - Internal Auditor, Alliance Credit Union

John Dock, an Economic Development Specialist with NCUA’s Office of Small Credit Union Initiatives, along with Holly Herman, a management consultant with the firm Achieving Skills, and Julie Kappenman, Director of Association Compliance Services at the Mountain West Credit Union Association, will discuss the importance of establishing an effective succession plan for all levels of a credit union’s leadership and management. Webinar participants will also have the chance to gain perspective from a credit union manager who has completed the succession planning process for a number of scenarios, which includes: Emergency CEO succession & the advancement or dismissal of key personnel. 
 

 


 

 

New Dodd-Frank Remittance Transfers and Mortgage Lending Rules,  Part 2 of 2 (12/18/2013)
Moderator: Tonya Sweat - Director of Consumer Compliance Policy & Outreach, Office of Consumer Protection
Speakers: Gail Laster - Director, Office of Consumer Protection
Matthew Biliouris – Deputy Director,  Office of Consumer Protection
Diane Banks - Assistant Director, FIS Enterprise, Governance Risk & Compliance

The final of a two-part series on the remittance transfer and mortgage lending rules issued under the Dodd-Frank Wall Street Reform and Consumer Protection Act sponsored by the NCUA Office of Consumer Protection. Webinar will discuss:

  • Ability-to-Repay and Qualified Mortgages
  • High-Cost Mortgage and Home Ownership Counseling
  • Loan Originator Compensation
  • Equal Credit Opportunity Act Appraisals and Valuations

 


 
 

New Dodd-Frank Remittance Transfers and Mortgage Lending Rules, Part 1 of 2 (11/18/2013)
Moderator: Tonya Sweat - Director of Consumer Compliance Policy & Outreach, Office of Consumer Protection
Speakers: Gail Laster - Director, Office of Consumer Protection
Matthew Biliouris – Deputy Director, Office of Consumer Protection
Diane Banks - Assistant Director, FIS Enterprise, Governance Risk & Compliance

The first of a two-part series on the remittance transfer and mortgage lending rules issued under the Dodd-Frank Wall Street Reform and Consumer Protection Act sponsored by the NCUA Office of Consumer Protection. Webinar will discuss:

  • Remittance Transfers
  • Higher-Priced Mortgage Loan Appraisals
  • Mortgage Servicing
  • Higher-Priced Mortgage Loan Escrows

 
 

Deterring Employee Fraud (11/14/13)
Moderator: Lauren Bethea – Economic Development Specialist, Office of Small Credit Union Initiatives
Speakers: Joni Lovingood  – Risk Management Consultant, CUNA
Scott Butterfield – Consultant, Your Credit Union Partner

The presentation provides real-world case studies that will explain how a well-trained, active supervisory committee and strong internal controls are effective means of deterring employee fraud.   

 

  


 

 
Risk-based Lending (10/22/13)
Moderators: Kathryn Baxter - Program Analyst, Office of Small Credit Union Initiatives
Diane Rector - Training Manager, Office of Small Credit Union Initiatives
Speakers: Tom Penna – Economic Development Specialist, Office of Small Credit Union Initiatives
Susan George – CEO, Lake Shore Federal Credit Union
Kelly Haaksma – CEO, Great Chautauqua Federal Credit Union

Session on developing lending programs depending on risk qualifications. 

  
 

 
 

Member Business Lending - Part II (09/25/13)
Moderator: Bill Myers – Director, Office of Small Credit Union Initiatives 
Speakers: Vincent Vieten –MBL Program Officer, Office of Examination & Insurance
Pamela Wilkens – Regional Lending Specialist, NCUA Region 4
Jerilee Beaudoin – Director of Commercial Services, SEFCU
David Grace – Filene Institute

Training on member business lending for credit unions. 

 

 
 
 
 

Member Business Lending - Part I (09/17/13)
Moderator: Bill Myers – Director, Office of Small Credit Union Initiatives  
Speakers: Vincent Vieten –MBL Program Officer, Office of Examination & Insurance
Laura Smith – Regional Lending Specialist, NCUA Region 4
Angel Garcia – Business Development Specialist, Lower Eastside People's FCU

Training on member business lending for credit unions.

 
 
 

 
 
 

Budget Preparation (08/13/13)Speakers: Vanessa Lowe – EDS, Office of Small Credit Union Initiatives;
Katie Marini-Nunez – Director/CEO, St. Francis FCU
 
Preparing a budget for your credit union. 

 
 
 

Downloadable Resource:
To download the discussed Budget templates from the webinar, please click the Resource List widget vid_widget_ico.pngwhich is located on the bottom of the webinar screen.  

 
 
 

 
  
 

Will Secondary Capital Work for You? (07/31/13)
Speakers: Dominic Carullo – EDS, Office of Small Credit Union Initiatives
Elliot Weiss – Supervision Analyst (Region 3), NCUA

Secondary Capital allows low income credit unions to temporarily boost their net worth ratio thereby allowing the credit union to take in more deposits and loans. 

 
 
 

 
 
 

Credit Union Collaborations (06/25/13)
Speakers: Guy Messick - General Counsel
Ben Rogers - Filene
Crissy Ortiz - Optimal Talent Solutions
Jack Antonini - NACUSO

Using partnerships to grow and develop your credit union. 

 
 
 

 
 
 

Multi-Initiative Grants for Low Income Credit Unions (05/22/13)
Speakers: Charee Champ - Grant Administrator, Office of Small Credit Union Initiatives
Dong Zhang - Economic Development Specialist, Office of Small Credit Union Initiatives
Alyce Chandler - Economic Development Specialist, Office of Small Credit Union Initiatives

An overview of the grant program, current initiatives and requirements for eligibility. 

 
 
 

 
 
 

Driving the Bottom Line: Results through Marketing (04/23/13)
Speakers: Sandi Carangi - Director of Credit Union Marketing Services, Pennsylvania Credit Union Association;
Gustavo Gruber - Coopera Vice President 

Marketing experts discuss strategies to reach current membership and those eligible for credit union membership.
 

 

 
 
 

Fair Lending Compliance and Best Practices (04/04/13)
Speaker: Moisette I. "Tonya" Sweat - Director of Consumer Compliance Policy and Outreach in the Office of the Consumer Protection, NCUA. 

OCP staff discussed NCUA’s ongoing fair lending program, including: an overview of NCUA’s fair lending examination program, including off-site supervision contacts; fair lending best practices federal credit unions should consider; and the new Fair Lending Guide. 

 
 
 

 
 
 

Net Worth Restoration Plans A Path To Recovery (02/20/13)
This webinar features experts from NCUA’s Office of Small Credit Unions Initiatives. This is the Net Worth Restoration Plans Webinar. Staff from OSCUI reviewed NCUA’s capital requirements for credit unions and the net worth restoration plan process. Participants will gain insight from a staff member of a credit union that has gone through this process.  

 
 
 

 
 
 

Home Mortgage Disclosure Act (HMDA) – Accuracy and Timeliness (01/24/13)
This webinar features experts from NCUA’s Office of Consumer Protection and the Federal Reserve Board. Topics covered include: addressing common errors identified in HMDA LAR data and submissions; providing tips for preparing and submitting accurate and timely HMDA LARs; and discussing financial institution management responsibilities in the HMDA process. 

 
 
 

 
 
 

Strategic Uses of the Low-income Designation (01/23/13)
This webinar covers strategic uses of the low-income designation and how credit unions might leverage the designation to improve and increase services to low-income members. Sample products and services targeted to the underserved will be profiled.  

 
 
 

 
  
 

Credit Union Mergers (12/14/12)
This webinar focuses on the root causes of mergers; whether strategically, economically or financially driven. Industry professionals will address the realities associated with reasons for mergers. 

 
 
 

 
 
 

Benefits of Low Income Designation - 2012 Webinar (08/14/12)
In this webinar, Office of Small Credit Union Initiatives Director William Myers discusses the recent announcement from NCUA about the streamlined process for receiving the LICU designation. (Please note this webinar starts at the 1:03 minute mark.)

 
 
 

 
  
 

Credit Union Online Enhancements (05/15/12)
The Office of Examination and Insurance is pleased to announce the release of the upgraded version of Credit Union Online in late May. Although the majority of the functionality remains unchanged, the user interface has been modified. We incorporated many of the suggested changes to improve the user experience and improve data integrity.