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NCUA Releases New Consumer Report

​Instructional Video Navigates Redesigned Consumer, Financial Literacy Websites

ALEXANDRIA, Va. (July 11, 2013) – The National Credit Union Administration (NCUA) today released the latest video in the agency’s consumer series highlighting the many resources available on the agency’s consumer website, and its financial literacy microsite, Pocket Cents.

To watch the free video, NCUA Consumer Report:, go to on NCUA’s YouTube channel.

The 4-minute instructional video covers the newly redesigned websites and facilitates access to easy-to-understand personal finance information for parents, seniors, students, educators and service members. Some topics covered include the cost of education, homeownership and mortgages, preparing for retirement, managing debt, online financial security, and planning for emergencies.

The video also highlights Hit the Road, an interactive personal finance game that teaches young people the value of saving and budgeting.

Finally, the video instructs visitors on how to connect with NCUA’s new consumer Twitter feed, @MyCUgov, which features timely personal finance tips aimed at helping individuals to make smarter financial decisions and better choices for their money.

Launched in March 2011, offers consumers a one-stop destination for educational information about credit unions. Housed within NCUA’s consumer website, Pocket Cents provides access to financial literacy information and tools for people of all ages.

NCUA is the independent federal agency created by the U.S. Congress to regulate, charter and supervise federal credit unions. With the backing of the full faith and credit of the United States, NCUA operates and manages the National Credit Union Share Insurance Fund, insuring the deposits of more than 101 million account holders in all federal credit unions and the overwhelming majority of state-chartered credit unions. At and Pocket Cents, NCUA also educates the public on consumer protection and financial literacy issues.


National Credit Union Administration

Office of Public & Congressional Affairs



John Fairbanks
Office: 703.518.6336
Mobile: 571.438.0801

Ben C. Hardaway
Office: 703.518.6333
Mobile: 703.298.5223

Kenzie Snowden
Office: 703.518.6334

"Protecting credit unions and the consumers who own them through effective regulation"