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NCUA Leadership Ranks among the Best

New Report from the Partnership for Public Service Shows Agency Employees Have High Confidence in Leadership

ALEXANDRIA, Va. (April 11, 2013) – While confidence among federal employees in their leaders is declining at many agencies, National Credit Union Administration (NCUA) employees continue to rate leadership highly, according to newly released data from the Partnership for Public Service.

NCUA was one of the top five mid-sized federal agencies for effective leadership, according to the Partnership for Public Service’s latest report, available on their website. A December 2012 Partnership report listed NCUA as one of the best places to work in the federal government. That report also lauded NCUA’s leadership, a major factor in employee job satisfaction.

“Everyone at NCUA works hard, and our leadership works particularly hard at providing effective supervision and support,” NCUA Board Chairman Debbie Matz said. “Employees are our most important asset, and they need to have confidence in their leadership. Making NCUA an employer of choice has always been a top priority for me, and I’m proud our leadership rankings remain strong and employee confidence has grown.”

NCUA’s leadership effectiveness score for 2012 was 64.6 on a scale of 100, fourth among mid-sized federal agencies. The agency’s score was 5.3 points higher than in 2011. The overall 2012 score for federal agencies was 52.8, a 2.1 point decline.

The Partnership for Public Service’s report made a point of noting “employee attitudes toward their leadership are a major influence on job satisfaction and commitment and have a significant impact on performance [and] the ability of agencies to fulfill their critical missions.”

The Partnership for Public Service analyzed data from the Office of Personnel Management’s 2012 Federal Employee Viewpoint Survey, which included nearly 700,000 federal workers.

The Partnership for Public Service is a nonprofit, nonpartisan organization with a mission to “revitalize our federal government by inspiring a new generation to serve and by transforming the way government works.”

NCUA is the independent federal agency created by the U.S. Congress to regulate, charter and supervise federal credit unions. With the backing of the full faith and credit of the United States, NCUA operates and manages the National Credit Union Share Insurance Fund, insuring the deposits of more than 101 million account holders in all federal credit unions and the overwhelming majority of state-chartered credit unions. At and Pocket Cents, NCUA also educates the public on consumer protection and financial literacy issues.


National Credit Union Administration

Office of Public & Congressional Affairs



John Fairbanks
Office: 703.518.6336
Mobile: 571.438.0801

Ben C. Hardaway
Office: 703.518.6333
Mobile: 703.298.5223

Kenzie Snowden
Office: 703.518.6334

"Protecting credit unions and the consumers who own them through effective regulation"