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Consumer Compliance Manual

NCUA Compliance Self-Assessment Guide

This guide is intended for use by a credit union’s board of directors and management, compliance officers, and others having responsibility for compliance as part of their duties. While the guide covers most federal consumer protection laws and regulations that affect credit unions, it does not address all federal laws or any state laws.
 
This guide is divided into five sections: Overviews, Review Considerations, Checklists, Glossaries, and Miscellaneous.
 
While the content of this guide was carefully reviewed for applicability and accuracy, changes occur in the wording and interpretation of consumer compliance regulations. If a situation arises where this guide becomes inconsistent with the provisions of applicable laws or regulations, the requirement of the law or regulation will prevail.
 
Changes to the Compliance Self Assessment Guide:
 
Following the initial printing of the Compliance Self Assessment Guide, changes will only be posted to the electronic version.
 
NCUA Compliance Self Assessment Guide as of 3/15/05 (PDF 1.77 MB)
 
The following sections of the Compliance Self Assessment Guide have been grouped by regulation. Each section has a zip file of PDFs.
 

Compliance Self Assessment Guide

Introduction -
 
  • Table of Contents
  • Using This Guide
  • Key Elements of an Effective Compliance Review Program

Bank Secrecy Act - (zip 265 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Children's Online Privacy Protection Act- (zip 124 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Credit Practice Rule - (zip 93 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

E-sign - (zip 92 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Fair Credit Reporting Act - (zip 149 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Fair Debt Collection Practices Act - (zip 101 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Fair Housing Act - (zip 105 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Holder in Due Course
(Preservation of Consumer Claims and Defenses) - (zip 90 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Homeowner's Protection Act - (zip 134 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Management Officials Interlocks - (zip 84 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

National Flood Insurance Act / Flood Disaster Protection Act - (zip 129 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Privacy of Consumer Financial Information - (zip 153 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Records Retention - (zip 93 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Servicemembers' Civil Relief Act - (zip 73 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Regulation B: Equal Credit Opportunity Act - (zip 165 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Regulation C: Home Mortgage Disclosure Act - (zip 107 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Regulation D: Reserves on Transaction Accounts - (zip 123 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Regulation E: Electronic Funds Transfer Act - (zip 141 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Regulation M: Consumer Leasing - (zip 115 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Regulation S: Reimbursement for Providing Financial Records - (zip 86 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Regulation U: Credit by Bank or Persons other than Brokers or Dealers for the Purpose of Purchasing or Carrying Margin Stocks - (zip 112 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Regulation X: Real Estate Settlement Procedures Act - (zip 171 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Regulation Z: Truth in Lending Act - (zip 254 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

Regulation CC: Expedited Funds Availability - (zip 194 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions
  • Miscellaneous: CC: Expedited Funds Availability

Regulation DD: Truth in Savings - (zip 162 KB)

  • Overview and Operational Requirements of Laws and Regulations
  • Review Considerations
  • Checklists
  • Glossaries / Definitions

If you have questions that are not addressed in the Compliance Self Assessment Guide, you may call the Regional Office in the region where the credit union is located. Contact information can be found by following the "Contact Us" link below.